How do I setup the 4.5 and earlier release of Axonius when using an OVA or AMI?

Important Note

This KB only applies to the 4.5 and earlier releases of Axonius. Please reference this article for information related to Axonius 4.6 or later: How do I setup the latest release of Axonius via a new OVA or AMI?


  • If I am deploying an Axonius version 4.5 or earlier Collector Node, how can I download and deploy this


  • Axonius - 4.5 and earlier

Additional Information

To receive the appropriate download information along with the decryption key, please open a new ticket via OR by sending an email to


  1. Open a new ticket with the Axonius Technical Support team requesting the decryption key, OVA download instructions, and/or to have the AMI deployed to your AWS account.
  2. Perform the following steps to configure the network:
    1. Log in to the system using the console as username netconfig and password netconfig.
      1. NOTE: the netconfig user is NOT accessible via ssh.
    2. Follow the wizard for assigning an IP to the machine using a static IP address or DHCP.
  3. Perform the following steps to decrypt the image:
    1. Log in to the system as username decrypt and password decrypt.
    2. The system will prompt you with:
      Please enter the decryption key. 
    3. Enter the decryption key provided in your technical support ticket
    4. After you enter the decryption password, the system will reply with:
      Decrypt completed
      Machine is ready, Axonius should start soon.
      Decrypt user - end
    5. The SSH session will terminate at this point, and Axonius will start in 15-30 minutes.
    6. Shortly after the decryption process is finished, the decrypt user will be removed.
  4. Once the instance is up and running, please contact Axonius Technical Support to apply the license to your instance.


Axonius System Deployment Documentation

How do I get the latest AMI deployed to my AWS account?


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