Important Note
This KB only applies to the 4.5 and earlier releases of Axonius. Please reference this article for information related to Axonius 4.6 or later: How do I setup the latest release of Axonius via a new OVA or AMI?
Question
- If I am deploying an Axonius version 4.5 or earlier Collector Node, how can I download and deploy this
Environment
- Axonius - 4.5 and earlier
Additional Information
To receive the appropriate download information along with the decryption key, please open a new ticket via https://support.axonius.com/hc/en-us/requests/new OR by sending an email to support@axonius.com.
Procedure
- Open a new ticket with the Axonius Technical Support team requesting the decryption key, OVA download instructions, and/or to have the AMI deployed to your AWS account.
- Perform the following steps to configure the network:
- Log in to the system using the console as username netconfig and password netconfig.
- NOTE: the netconfig user is NOT accessible via ssh.
- Follow the wizard for assigning an IP to the machine using a static IP address or DHCP.
- Log in to the system using the console as username netconfig and password netconfig.
- Perform the following steps to decrypt the image:
- Log in to the system as username decrypt and password decrypt.
- The system will prompt you with:
Please enter the decryption key. - Enter the decryption key provided in your technical support ticket
- After you enter the decryption password, the system will reply with:
Decrypt completed
Machine is ready, Axonius should start soon.
Decrypt user - end - The SSH session will terminate at this point, and Axonius will start in 15-30 minutes.
- Shortly after the decryption process is finished, the decrypt user will be removed.
- Once the instance is up and running, please contact Axonius Technical Support to apply the license to your instance.
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