Question
- If I am a new customer and need to deploy a new Axonius instance, what steps should I follow?
- If I want to deploy a development/test environment, how can I configure my instance?
Deploy the Axonius Appliance
These steps should be followed if you plan on deploying a new production instance of the Axonius Platform.
- Review the following documents on the Axonius documentation site
- System Deployment - Deploying the Virtual Appliance
- This document explains the system requirements and specs needed for your Axonius instance
- Configuring the Axonius Platform
- This document contains steps for setting the IP of the system, logging into the platform, and connecting adapters
- System Deployment - Deploying the Virtual Appliance
- Follow the steps in this KB article to request the latest release of the Axonius Platform: How do I setup the latest release of Axonius via a new OVA or AMI?
License the Axonius Appliance
These steps should be followed if you have already deployed and decrypted your new production instance or if you have moved from a POC environment to production. In addition, they only need to be followed if your system will not connect to the Axonius Remote Support system.
- Login to the Axonius Support Portal
- See this article for information on seeing content on the portal and logging into your support account: How can I see content on the Axonius Support Portal?
- Navigate to "My activities" to view your current tickets
- Select the ticket starting with "Axonius License Update"
- If one does not exist, you can create a new ticket and provide the information below
- Login to your Axonius system
- Navigate to Settings -> About
- Capture the "Customer ID" and "Installed Version" values
- Provide this information in the Axonius Support ticket
- The Axonius Customer Success team will validate the license request and reply with the required next steps
Metadata
Axonius System Deployment Documentation
Axonius Remote Support Settings
How do I get the latest AMI deployed to my AWS account?
How do I setup the latest release of Axonius via a new OVA or AMI?
How do I upload a patch or license file that has been sent by Axonius?
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